Services
Everything a small business needs from IT, delivered remotely
Fourteen services, all performed by US-based Ocean Computers technicians. Combine them under one flat monthly plan or start with the single thing causing the most trouble.
What We Do
The full catalogue
Most clients start with one problem and end up consolidating everything under Crew Care. Either path is fine.
Managed IT Services
A complete outsourced IT department at a flat monthly cost per user, covering monitoring, patching, help desk, vendor management and planning.
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Crew DeskRemote IT Support
Same-business-day human response for Windows, Microsoft 365, printers, VPN and the everyday failures that stall a workday.
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Crew DeskIT Help Desk
The support line your employees actually reach, staffed by US technicians who already know how your environment is built.
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Crew GuardCyber Security
Layered defense across identity, endpoint and email, with the documentation your insurer or auditor will ask for.
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CloudMicrosoft 365
Tenant administration, licensing cleanup, SharePoint structure and mail security configured properly rather than left at defaults.
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CloudExchange & Business Email
Migration off legacy Exchange, mail flow that stops landing in spam, and authentication records configured correctly.
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Infrastructure, continuity and applications
Network Administration
Firewalls, VLANs, switching and VPN, configured and documented so your network stops being the thing nobody wants to touch.
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InfrastructureServer Support
Windows Server administration, virtualization, storage planning and the migration path off hardware that is aging out.
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ContinuityBackup & Disaster Recovery
Image-level backup with tested restores, because an untested backup is a rumor with a storage bill attached.
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CloudCloud Solutions
Moving what belongs in the cloud and leaving what does not, with an honest accounting of the cost either way.
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AdvisoryIT Consulting & vCIO
Technology planning, budget forecasting and vendor negotiation, delivered as a quarterly rhythm rather than a one-off report.
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ApplicationsQuickBooks Support
Multi-user setup, hosting decisions, file corruption recovery and the network conditions QuickBooks quietly requires.
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Operations
Microsoft Windows Support
Windows 11 deployment, update policy that does not reboot your staff mid-meeting, and imaging that makes new hires trivial.
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OperationsEmployee Onboarding & Offboarding
New hires productive on day one, departures locked out the same hour, both documented for whoever asks later.
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Structure
How the services fit together
You are not meant to buy fourteen things. Most businesses buy one plan that contains the ones they need.
Crew Desk is the employee-facing layer. Your staff have somewhere to go when Outlook stops syncing or a printer disappears, and they reach a technician who already knows your environment.
Crew Care wraps that in the infrastructure layer: monitoring, patching, server and network administration, backup verification and Microsoft 365 management. This is what most clients actually run, because the employee-facing problems and the infrastructure problems are usually the same problems observed from different ends.
Crew Guard adds the heavier security posture, which regulated businesses need and which cyber insurers increasingly require documentation of.
Projects such as a server replacement, an email migration or an office consolidation sit outside the monthly plan and are quoted individually before any work starts. See pricing for how the monthly figure is calculated.
Talk to Us
Not sure which of these you need?
That is what the free Depth Check is for. We assess what you are running and tell you which services would actually change your week.
(858) 429-1311Family owned in San Diego, California since 2004 · remote support in all 50 states · US-based technicians · never outsourced